Responsible Gambling
Gambling at Rooli Casino should be entertainment, not a source of income or stress. This page outlines the warning signs of problem gambling, the tools you can use to stay in control, and Canadian and international support resources available to you and your loved ones.
Age Restriction (18+ / 19+)
You must be of legal gambling age in your province to play. In Canada, the minimum age is 19 in most provinces (Ontario, British Columbia, Saskatchewan, Atlantic provinces, and the territories) and 18 in Alberta, Manitoba, and Quebec. Underage gambling is illegal and harmful — please respect this.
Signs of Problem Gambling
Gambling becomes a problem when it stops being fun and starts affecting other parts of your life. Common warning signs include:
- Spending more time or money on gambling than you planned.
- Chasing losses by increasing bet sizes or session length.
- Lying to family or friends about your gambling activity.
- Borrowing money or selling possessions to gamble.
- Feeling restless, irritable, or anxious when not gambling.
- Neglecting work, studies, or family responsibilities because of gambling.
- Using gambling as a way to escape stress or low mood.
If any of these resonate, take action — early intervention makes a meaningful difference.
Self-Help Tools at Rooli Casino
The casino provides a range of built-in tools that you can activate from your account settings without contacting support:
- Deposit limits — daily, weekly, or monthly caps on how much you can deposit.
- Loss limits — caps on how much you can lose within a set period.
- Session reminders — pop-up reminders showing how long you have been playing.
- Time-out — short cooling-off periods of 24 hours, 7 days, or 30 days during which you cannot log in.
- Self-exclusion — longer-term blocks (6 months, 12 months, or permanent) that lock you out of the platform.
- Reality checks — periodic notifications of your win/loss balance during a session.
Setting limits in advance is far easier than stopping mid-session. We recommend reviewing your limits every month.
Canadian Support Resources
If gambling is causing harm, free and confidential help is available across Canada:
- ConnexOntario — 1-866-531-2600 (24/7) — connexontario.ca
- Responsible Gambling Council — responsiblegambling.org
- Canada Safety Council — canadasafetycouncil.org
- Alberta: AHS Addiction Helpline — 1-866-332-2322
- British Columbia: BC Gambling Support Line — 1-888-795-6111
- Quebec: Jeu : aide et référence — 1-800-461-0140
- Manitoba: Manitoba Addictions Helpline — 1-855-662-6605
- Atlantic provinces: Provincial gambling helpline — 1-888-347-8888
International Support
- Gambling Therapy — gamblingtherapy.org (free online support in multiple languages)
- GamCare — gamcare.org.uk (UK helpline and live chat)
- Gamblers Anonymous — gamblersanonymous.org
Tips for Healthy Play
- Set a strict budget before you start, and walk away when it is gone.
- Treat losses as the cost of entertainment — never try to win them back.
- Take regular breaks. Long sessions impair judgement.
- Never gamble while under the influence of alcohol or drugs.
- Do not gamble when you are stressed, depressed, or upset.
- Balance gambling with other hobbies and social activities.
Help for Family and Friends
If you are concerned about someone else’s gambling, the same Canadian helplines can support you. Talking to the person directly, with empathy and without judgement, is often the first step. Family-focused resources are available through the Responsible Gambling Council and Gambling Therapy.
Contact
For questions about responsible gambling tools at Rooli Casino: support@roolicasinoca.live. For urgent help, contact the helplines above directly.